Frequently Asked Questions
Please read our FAQ
What are the delivery charges for orders from the Online Shop?
All shipping is based on weight, and starting at $9.95
Which payment methods are accepted in the Online Shop?
We have a range of payment methods available. Credit Card, PayPal and Afterpay
How long will delivery take?
Please note all orders will be dispatched within 2 business days from purchase date excluding weekends
FREE pick up is also available from Pacific Pines, Gold Coast – please remember to select this at the checkout
An SMS will be sent once your order is ready for pick up
How secure is shopping in the Online Shop? Is my data protected?
All information provided is protected, for further information please refer to our Privacy Policy
What exactly happens after ordering?
After your order is submitted, work on your hand made candle begins!