Frequently Asked Questions

Please read our FAQ 

What are the delivery charges for orders from the Online Shop?

All shipping is based on weight, and starting at $9.95

Which payment methods are accepted in the Online Shop?

We have a range of payment methods available. Credit Card, PayPal and Afterpay

How long will delivery take?

Please note all orders will be dispatched within 2 business days from purchase date excluding weekends

FREE pick up is also available from Pacific Pines, Gold Coast – please remember to select this at the checkout

An SMS will be sent once your order is ready for pick up

How secure is shopping in the Online Shop? Is my data protected?

All information provided is protected, for further information please refer to our Privacy Policy

What exactly happens after ordering?

After your order is submitted, work on your hand made candle begins!

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